Sometimes you can easily correct an issue by following the instructions on our trouble-shooting page. Still not working?
We try hard to keep the electrons flowing directly to you, no matter what platform you’re watching on. But things happen, errors occur, and sometimes the electrons get lost. Please let us know if you notice an outage or issue that can’t be corrected by following the trouble-shooting instructions above. The best way to notify us of an outage is by emailing [email protected]. Please don’t call as we only have one person answering the phones, and if you think to call, 100 people before you probably already have.
One caveat: If you’re watching FSTV on your local cable station, we actually can’t fix any errors there. Instead of contacting us in that case, please contact your local station directly.