For over a year, Flint residents have complained about the quality of the water, but their cries were ignored by state officials. In February, tests showed alarming levels of lead in the water, but officials told residents there was no threat. That same month, an EPA official named Miguel Del Toral wrote an email to the Michigan Department of Environmental Quality warning about lead contamination. No action was taken. He wrote another email in April to the EPA. Then in July, Governor Snyder’s chief of staff, Dennis Muchmore, wrote an email to health officials admitting that Flint residents are "basically getting blown off by us."